1. Double-Check Your Username and Password

• Make sure you are entering the exact username and password provided during registration.

• Check for typos, extra spaces, or wrong capitalization.

2. Reset Your Password

• If you forgot your password or suspect it’s incorrect, use the “Forgot Password” option on the Apollo Group TV login page to reset it.

• Follow the instructions sent to your registered email to create a new password.

3. Confirm Account Status

• Ensure your Apollo Group TV subscription is active and not expired.

• Log into your account dashboard on their website to check your subscription status.

4. Clear App Cache and Data

• On your device, go to Settings > Apps > Apollo Group TV > Storage.

• Clear cache and data, then try logging in again.

5. Update the Apollo Group TV App

• Make sure you are using the latest version of the app.

• If not, download the latest APK or update through the official source.

6. Try a Different Device or Browser

• Sometimes login issues happen due to device or browser glitches.

• Try logging in from another device or a different web browser.

7. Avoid Using Incognito Mode

• Logging in while using private or incognito browsing modes can cause errors.

• Use a regular browser window instead.

8. Contact Apollo Group TV Support

• If none of the above works, reach out to Apollo Group TV customer support with:

  • Your username/email

  • A description of the error

  • Any error messages you received